Product Capability

Key Job Elements:

• Provide technical assistance and diagnostic guidance for fleet support and depot upgrade programs
• Provide on-site technical and maintenance support to field personnel and vehicles as required
• Maintain vehicle information tracking requirements within the applicable databases for both GDLS-C and customer requirements
• Conduct field data analyses to identify trends and technical issues and develop recommended solutions
• Review and/or develop maintenance instructions, service bulletins/seevice directives, retrofit as required
• Analyze failure analysis reports on items under test or evaluation
• Analyze site reports and support issue resolution if required
• Maintain vehicle history reports
• Identify technical manual discrepancies and follow up with ED&D
• As required attend design review meetings
• Support Reliability, Availability, Maintainability Demonstration (RAMD) testing
• Provide ongoing support, as required, to Training, PHS&T, STTE and Technical Support functional teams

• Liaise with Engineering and Production on potential vehicle problems

Position Requirements:

Required Qualifications:

• College diploma , licensed Truck/Coach or Automotive Technician, or Military equivalent
• Minimum of 3-5 years relevant experience
• Strong mechanical aptitude and troubleshooting abilities on multiple LAV platforms (Gen II / Gen III)
• Strong ability to read and interpret technical drawings, schematics, and ECR/SCR/CCR
• Proven knowledge of Oracle, DMIS, TeamCenter, and TipQA
• Understanding of SOWs and government contracts
• Strong communication, organization and prioritization skills
• Demonstrated strength in Microsoft Office applications
• Experience working with teams and/or customers
• Ability to work independently and take initiative
• Must hold or be able to obtain Canada Secret Level II Security Clearance
• Ability to travel (5% Cdn) and (5% US & Int'l) and possess/be able to acquire and maintain a valid passport
• Must be able to meet Anthropometrical Size Restrictions for confined workspace
• Valid driver’s license and ability to qualify for DZ license

Preferred Qualifications:

• Experience and knowledge in military logistic support concepts and doctrine
• Background in LAV product knowledge
• PMP certification

General Dynamics Land Systems – Canada is an employment equity employer who values diversity and inclusion.  We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs.

It is a requirement that General Dynamics Land Systems - Canada be registered with the Canadian Controlled Goods Program and that all of its workforce be security assessed.  As such, successful applicants must meet all applicable security requirements, including, but not limited to, the ability to obtain and maintain a Canadian government security clearance to secret level.



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