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| Position Type: | Full-time |
| Location: | London, ON |
| Date Posted: | Mar 03, 2023 |
Job Description
Junior Systems Administrator
Since our beginnings at Dr. Oetker, we have been breaking new ground. With pizza, cake, and desserts, as well as digital platforms and services – quality and an innovative spirit set us apart.
What awaits you? It's up to you! At. Dr. Oetker, you can actively shape the future – both yours and ours. We want to be part of something bigger. Don't you?
JOIN THE TASTE.
Dr. Oetker is a state-of-the-art Pizza Production Facility in London, Ontario. With our Head Quarters in Germany, and operations in over 40 countries around the world, we are an international company with deep family roots dating back to 1891. Our facility which employees about 300 associates was built in 2014 and showcases modern, highly automated, high volume production lines where we produce Ristorante, Casa di Mama and Giuseppe pizzas under the Dr. Oetker label.
In our facility, we start with raw materials such as flour and yeast to make a great pizza crust, topping with sauce and ingredients to make a fantastic, finished pizza and then freezing and packaging the pizzas for retail distribution.
We are looking for an energetic, team-oriented Junior Systems Administrator to join our team in London, Ontario.
Reporting to the Head of IT, Canada and USA, you will utilize a broad range of expertise and skills and will be responsible for the first level local and remote support of all North America locations. This role is on-site in our London, Ontario Facility.
Your Goals:
• You will be accountable for the daily support ticket handling and assignment, as well as routine tasks and user assistance.
• Through projects and processes, you will aid in the design, support, monitoring, maintenance and enhancement of existing and future client and server hardware, software, security and networking/communication technology.
• Liaising between the local users, head-office support teams and management, you will act as backup for the local active directory maintenance, group policy, MS Exchange and communication services, DNS, DHCP, print services, VPN, AV, client software and OS deployment, asset tracking and server/workstation lifecycle.
• You will support on-premises and remote users and systems as a first point of contact for local issues, as well as supporting and implementing highly complex systems and projects.
Your Strengths:
• You will have a college diploma or university degree in computer science or related field or equivalent
• You have work/co-op experience in a helpdesk or supporting role and are looking to learn and grow as you apply your solid foundation of knowledge. You are proactive and customer-oriented and enjoy working independently in a demanding and rewarding environment on daily monitoring and support.
• You have experience with and broad knowledge of a variety of technologies including but not limited to: Client software (Windows 10/11, MS Office 365, Teams, Citrix), Windows Server, Active Directory, Networking, Exchange, Security, Software deployment, SharePoint, IP Telephony, iOS, Printing, etc.
• You have exceptional troubleshooting capabilities and are comfortable assisting users, providing training and creating documentation. Your patience, team spirit, and unique ability to adapt, learn, troubleshoot, teach and communicate effectively are paramount to this engaging position!
• Some travel may be required (USA and Canada)
Are you intrigued? Perfect. Then we look forward to your online application. Just click on the "Apply now" button, and you're good to go.
Still, have questions? Then visit us at www.oetker.com/careers/work-with-us to find out why you should join our team.
Dr. Oetker is an Equal Employment Opportunity employer, valuing Diversity and Inclusion. We continuously work to shape and live a corporate culture where everyone feels welcome. If you require accommodations to assist you with the application or employment process, please get in touch with us at (905) 678-1311 or resume@oetker.ca. We thank you for your application and interest in working for Dr. Oetker. Please note, only applicants selected will be contacted.
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