Plant Superintendent

Plant Superintendent – Dutch Brothers Ready Mix

Location: London, ON
Employment Type: Full-time, On-site

About Dutch Brothers Ready Mix

What began as a commitment to hard work, quality service, and hands-on expertise has grown into a trusted full-service- construction partner serving communities across southwestern Ontario. With decades of field experience, our team understands the realities of a job site — and the critical need for reliable, consistent concrete supply.

Dutch Brothers officially opened in June 2020 with the latest in batching technology, including a central wet batch plant and a secondary dry batch system. This dual setup enables precision, consistency, and speed on every load. Backed by more than 75 years of combined industry experience, our team is known for professionalism, strong work ethics, and meticulous attention to detail.

From residential footings and structural foundations to agricultural slabs, commercial builds, marine applications, and high-rise projects, Dutch Brothers Ready Mix supplies it all. We know what it’s like to be onsite waiting for a delivery or troubleshooting batching issues — because we’ve been there ourselves. That’s why we prioritize accuracy, reliability, and meeting tight timelines. Our goal is simple: deliver concrete you can count on, every time.

Work Environment

This role operates within a fast-paced construction setting and is based on site at our main location in London, ON. Reporting to the Senior Operations Manager the position can be demanding and high-pressure, requiring adaptability and the ability to manage shifting priorities. While regular business hours apply, occasional support outside of standard hours may be required to meet project timelines and operational needs.

How You Will Make an IMPACT

• Lead/Supervise hourly staff assigning tasks, monitoring performance
• Holds regular quarterly one-on-one meetings with direct reports to review performance, set expectations, and support growth
• Efficiently dispatch personnel based on job schedules, project requirements, and operational priorities
• Coordinate with project managers, supervisors, and field teams to ensure accurate and timely scheduling
• Prioritize urgent requests and respond quickly to emergencies or unexpected changes
• Ensure full and consistent use of dispatch software MPAQ, Connect Teams and Fleet Complete
• Maintain real-time visibility of driver and truck locations throughout the day
• Support drivers with routing, delivery challenges, and service needs
• Monitor road conditions, construction zones, and incidents to proactively adjust routes
• Respond promptly to driver calls and messages to keep operations moving smoothly
• Communicate delivery status updates to customers, including delays or schedule changes
• Communicates clearly and confidently in high-pressure or time-sensitive situations
• Maintains composure and sound judgment when resolving conflict or addressing performance concern
• Treats team members, clients, and partners with professionalism and respect at all times
• Gives constructive feedback and addresses issues promptly and respectfully
• Fosters a team environment built on trust, clarity, and mutual respect
• Address challenges or conflict directly, respectfully, and without escalation
• Holds regular quarterly one-on-one meetings with direct reports to review performance, set expectations, and support growth
• Engage in active problem-solving to address operational issues as they arise
• Identify and resolve scheduling conflicts to reduce downtime and maximize productivity
• Manage/Monitor OKR’s that meet and exceed company goals and objectives
• Perform other operational duties as assigned to support overall workflow

How You WOW Us

• Two years of post-secondary education preferred
• 3+ years of dispatching experience preferred
• Strong verbal and written communication skills
• Excellent organizational abilities
• Willingness to cross-train and support other functions
• Ability to multitask and work effectively under pressure
• Experience with Transportation Management Systems is an asset
• Strong customer service mindset
• High attention to detail
• Flexibility with working hours
• Accurate record-keeping abilities
• Proficiency with Microsoft Office and email platforms
• Ability to build and maintain strong working relationships
• Demonstrated commitment to Health & Safety

How We TAKE CARE of Our PEOPLE

• Great team and work environment
• Training provided
• Skill building and career advancement opportunities
• Referral bonuses
• DPSP contributions
• Competitive salary
• Performance-based bonus
• Paid vacation
• Company paid benefits
• A team member focused culture dedicated to helping people reach their potential through regular 1:1’s, townhalls, and open door policy
• Opportunities for skill-building, leadership development, and career growth
• We celebrate our achievements: holiday parties, BBQs, fishing derby, sporting event tickets, golf days, and so much more!

We thank all candidates for their interest, however only those selected for an interview will be contacted.

J-AAR welcomes all applicants and is committed to a diverse workforce. If you require accommodation, please contact the People and Culture Department.

“This posting is for an existing vacancy, and artificial intelligence may be used at one or more stages of our recruitment process (for example, to help screen and/or assess applications), to support a fair and consistent review.”