Bilingual Credit Administrator

by STIHL Canada

Position Type: Full-time
Location: London, ON
Date Posted: May 08, 2025
Experience: 2 Years
Education: High School Diploma
STIHL Canada

Job Description

STIHL Limited, a wholly owned subsidiary of ANDREAS STIHL AG & Co. KG in Germany, is a leader in the distribution of chain saws and handheld outdoor power equipment in Canada. We have a full-time, permanent Bilingual Credit Administrator position available at our London office.

WHY STIHL LIMITED:

  • Competitive SALARY for all employees across the country
  • 100% Employer-paid Group Benefit Plan that includes health, dental, vision, paramedical and disability insurances!
  • Defined Contribution Pension Plan with a 6% Employer Match (employees must contribute 3%)!
  • Annually funded Personal Spending Account to use towards fitness-related products, services and memberships!
  • Paid Holiday Shutdown period between Christmas and New Years!
  • Clean and safe working environment and fun company events!
  • Charitable donations to local organizations that support our communities!

KEY RESPONSIBILITIES INCLUDE:

  • Send out new dealer packages, following up as required and creating new dealer files
  • Initiate credit investigations
  • Provide data for new dealer set up in our SAP system
  • Process new dealer and change information forms and prepare supporting letters as required
  • Forward applicable property registration documents for preparation
  • Process all changes to dealer documentation
  • Assist with updating dealer data files
  • Respond to requests from dealers for invoices/statements
  • Assist with researching outstanding miscellaneous amounts on dealers’ accounts
  • Provide support for review and release of dealer orders
  • Assist with dealer payment processing and follow-up
  • Conduct collection calls to our dealers for payment of past due invoices
  • Other dealer related transaction processing as required

QUALIFICATIONS & SKILLS INCLUDE:

  • Two plus years’ experience working in a Credit Department is required
  • Proficiency in English and French
  • Minimum Highschool diploma is required
  • Strong organizational and time management skills, with the ability to prioritize and meet deadlines in a busy environment
  • Proficiency with Microsoft Office
  • Detail oriented
  • Excellent customer service skills
  • Strong interpersonal skills, initiative, and versatility are essential

We offer excellent working conditions and a competitive compensation package with paid benefits and a company pension plan. If you are interested in applying, please email your resume to the attention of the Human Resources Manager, STIHL Limited - hr.canada@stihl.ca.

We thank all applicants in advance; however only those under consideration will be contacted.

Accessibility accommodation is available in all aspects of the recruitment process. Applicants should make this known in advance.