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Compliance Engineer

by Glen Dimplex Americas

Position Type: Full-time
Location: London, ON
Date Posted: Nov 28, 2023
Glen Dimplex Americas

Job Description


Compliance Engineer

About Us

Focused on leading the transition to a sustainable future, Glen Dimplex Americas is enhancing the moments that matter in life with a commitment to delivering the best design and efficiency in the areas of temperature control and comfort creation. With operation throughout North America the success of the Glen Dimplex Americas organization is a testament to the strength of our people and investment in innovation and technology.

Our portfolio of industry recognized brands includes Dimplex, Cadet and Faber. Together these brands provide complete product offerings in the residential and commercial comfort categories, ranging from electric heaters, to fireplaces and controls.

Glen Dimplex Americas is a division of the Glen Dimplex Group - the world's largest manufacturer of electrical heating, which holds significant global market positions in domestic appliances, heating, cooling, ventilation, and renewable energy solutions. Headquartered in Dublin, Ireland the Glen Dimplex Group privately owns over 40 brands with operations in 80 countries.

Our Values

We Think Customer – we aim to put our customers at the center of everything we do, taking time to understand their needs; creating solutions that meet and exceed their expectations, enhancing everyday moments

We Care About People – we recognize the power of a community with a common purpose; empathizing with others’ point of view and acting with integrity to create a safe and healthy environment

We Value Innovation – we are building a better future day by day; developing innovations that will create quality, consumer-centric, sustainable solutions

We Keep it Simple – we make the complex simple by driving out inefficiencies; which enables us to be agile, responsive and to get the job done


The Opportunity


The Compliance Engineer will support the testing and compliance to successfully develop products and deliver technologically advanced, multi-product solutions that provide long-term value for the Company across its entire business. We develop domestic electric heaters and electric fireplaces, and this position is responsible for the testing, validation and product safety compliance.

The Compliance Engineer is responsible for analyzing, testing, and validating Dimplex’s products to ensure that all safety standards and product performances are met or exceeded. This will include coordinating standardized testing of new product prototypes to verify safety and reliability. This role will work collaboratively with colleagues in Product Management, Marketing, Quality, Program Management, Manufacturing and Supply Chain to plan and execute projects, continually enhancing the development processes of the Company.

In this role you will: 


  • Operate and maintain laboratory.
  • Conduct testing to ensure that all Dimplex products meet or exceed safety requirements.
  • Establish validation standards, develop testing protocols, and prepare equipment; document test results and maintain detailed records for analysis.
  • Lead all validation projects with 3rd party certifying bodies; contribute to the development of new projects.
  • Perform root cause analysis of product quality issues; recommend solutions and actively leads the implementation of corrective actions.
  • Document and manage projects timing, key deliverables, and other necessary information, providing progress reports as required.
  • Liaise with all relevant organizational departments to provide expertise in standard interpretations and applications.
  • Maintain positive working relationships with 3rd party certifying Engineers (e.g., UL and CSA).
  • Provide recommendations for improvement on the design of new products, existing products, or services.
  • Act as a technical expert in the application of 3rd party standards.
  • Provide cross functional training as required, on the correct use of safety lab equipment, safety, industry standards and product performances, ensuring that colleagues follow industry standards and safety regulations.
  • Performs other duties as assigned, including maintaining testing equipment and overseeing the inventory of validation supplies.
  • Support product development being the in-house standards expert

What You Need

  • Minimum 5 years of experience in Compliance Engineering, Technical Testing, Product Safety or related role.
  • Post-secondary degree in Engineering or a related technical field. (Preferred Electrical or electronics).
  • Experience with continuous improvement, including Lean Manufacturing or Six Sigma.
  • Professional accreditation, certifications or licenses as appropriate to the industry considered to be an asset.
  • Strong written and verbal communication skills to develop relationships with vendors and sub-contractors.
  • Excellent reasoning and analytical skills with the ability to anticipate and define problems, collect data, establish facts, distinguish trends, and draw valid conclusions.
  • Proactive; takes initiative to prevent issues and has a bias towards action.
  • Intermediate user of Microsoft Office software (Excel, Word, PowerPoint).
  • High degree of integrity and a demonstrated ability to build relationships while still having the ability to hold them accountable.
  • Demonstrated project management skills.


What We Offer

Core Total Rewards

  • Fully funded Group Benefits (medical, dental, vision, life insurance, dependent life, AD&D, short term disability, & long term disability)
  • Group RRSP with 100% Employer Match up to 4%
  • Portable Benefits, Consult +, and Telus Pharmacy Group
  • 3 Weeks Vacation Immediately
  • Employee Assistance Program
  • Workplace Wellness Program
  • Support of professional memberships/certifications

Additional Rewards

  • Educational Reimbursement Program
  • Smart casual dress atmosphere
  • Summer Fridays
  • Employee Service & Recognition Awards
  • Referral Bonus Program
  • A unique opportunity to be a key player in a growing global organization
  • An innovative fast-paced culture focused on people

How to Apply


Our team members include people like you: enthusiastic, innovative, motivated and creative. If you are interested in joining our team or learning more about this opportunity, please apply now.  Glen Dimplex Americas offers a competitive total rewards package, and we are continually striving to attract and retain the best talent available, building ongoing success for both our organization and our employees!


Glen Dimplex Americas is committed to fair and accessible employment practices.

We thank all applicants for their interest in Glen Dimplex Americas, however, only those selected for an interview will be contacted.